Conflict Resolution / Bullying/Social Networking (South County Predators)

PrintConflict Resolution / Bullying/Social Networking


 SCPGHA Conflict Resolution

Any members involved with SCPGHA, including players, coaching staff, parents and volunteers, who have a complaint, an objection or advice will need to address them in the following manner.

1)   Identify your concern/complaint/objection or advice to the team’s coach privately after a 24 hour waiting period.

If not resolved….

2)   Forward your concern/complaint/objection or advice to the team’s manager privately.

If not resolved….

3)   Contact the appropriate Local League Convener and appropriate Board personnel in writing as dependent on the issue. Ie. Coach in Chief, Director of Risk, Trainer In Chief (as listed within the SCPGHA website)If not resolved…

4)      Contact the Past President in writing or by email (contact information found within the SCPGHA website).

If the above steps are not followed, the complaint will not be dealt with.

Definitions of  Terms for the Process of Assessing Complaints

The identified terms and definitions will be used to assess all forwarded concerns/complaints and objections when noted. These definitions may be discussed to confirm the complaint and its appropriate resolution or disciplinary actions.

Misconduct- refers to the behaviour that is found (by a formal or informal investigation) to be contrary the South County Predators Girls Hockey Association Code of Conduct, and that is not harassment, abuse or bullying.

Bullying- describes the behaviour similar to harassment but occurs between children under the age of 16 or between youth or adults that are not addressed under human rights laws.  Bullying is intentionally hurting someone in order to insult, humiliate, degrade or exclude the person.  There are four categories: physical, verbal, relational (convincing peers to exclude or reject a person) and reactive (to engage in bullying and provoke others to attack by taunting)

Harassment- is the offensive behaviour (emotional, physical or sexual) that involves discrimination against a person because of their race, ethnic origin, age, colour, religion, family status, sexual orientation, gender or disability)  Harassment occurs when someone attempts to negatively control, influence or embarrass another person based on a prohibited ground of discrimination.

Abuse- is any form of physical, emotional, verbal or sexual mistreatment or lack of care which causes physical injury or emotional damage.  (Including the abuse of power or authority and/or breach of trust)

Emotional abuse- is chronic attack on someone’s self-esteem; it is psychologically destructive behaviour by a person of power, authority or trust.  It can take the form of name calling, threatening, ridiculing, berating, intimidating, isolating, hazing or ignoring someone’s needs.

Physical abuse- is when a person in a position of power or trust, purposefully injures or threatens to injure someone.  This may take the form of slapping, hitting, shaking, pulling hair, throwing, shoving, grabbing, hazing or excessive punishment.

Neglect- is the chronic inattention to the basic needs of life such as clothing, shelter, food, good hygiene, supervision, medical or dental care, guidance or discipline, exercise and fresh air.

Sexual abuse- is when someone is used by someone with more power for their own sexual gratification or stimulation.  This can have physical contact or non-contact (verbal or showing graphic material)


Failure to comply with SCPGHA Code of Conduct and Code of Ethics will result in the discipline of the persons involved.


1)  One who is concerned with a person’s failure to comply to the SCPGHA Code of Conduct and Code of Ethic shall notify the Director of Risk Management and the Director-Coach in Chief in writing or email. Contact information can be found on the website

2)  Upon receipt of the registered concern, the Directors will convene a meeting with the SCPGHA Board.

3)  The Board, upon review, may dismiss the complaint and if so will inform the complainer in writing or email.

4)   The Board, upon review, may warrant initiating a formal investigation and will proceed with interviewing all parties involved. Upon conclusion of the investigation, the Board will issue discipline if the findings warrant such.


Bullying, Harassment & Abuse

SCPGHA is committed in ensuring that within the sport of hockey, all persons involved, both coaching staff, players and parents, can play within an environment that prohibits discriminatory practices of all kinds. There is zero tolerance for harassment, abuse, bullying or misconduct of any kind. SCPGHA will provide the support to ensure all involved within the sport are safeguarded against discrimination of any kind. SCPGHA acknowledges and supports the OWHA 2016-2017 Harassment, Abuse, Bullying and Misconduct Policy, requirements & definitions.

In the event that board intervention is required please notify your local convenor who will initiate the appropriate channels of communication for resolution.

NOTE: Removal of a player from further play and or from the organization is the final resolution of choice as agreed upon by coaching staff and association board members should the behavior not correct itself.

Resources include:

1)      Bullying, Harassment and Abuse Policy- OWHA handbook pg C3-C9

2)      Bullying, Harassment and Abuse Definitions-OWHA Handbook pg C20-21


Social Networking Policy

South Country Predators Girls Hockey Association (SCPGHA) strongly supports OWHA Social Networking Policy.

Social Networking is defined as communicating through online communities of people. This includes Facebook ,Twitter, You Tube, Snapchat, Instagram,Tik Tok, blogging etc.  Any inappropriate behaviour over Social Networking channels will not be tolerated and may result in disciplinary action.

Guidelines within Social Networking include:


·  Comments/remarks of an inappropriate nature which are detrimental to a team, SCPGHA and/or an individual will not be tolerated and will be subject to disciplinary action.


·  Comments made on social media are on record and instantly published. Conduct yourself in an appropriate and professional manner at all times.


·  Refrain from listing confidential information.  Do not discuss player injuries.


Use your best judgment at all times – pause before posting. Ultimately, you are solely responsible for your comments which indirectly reflect the SCPGHA at large.


Social Media Violations


The following are examples of  social media violation and may be subject to disciplinary action by the SCPGHA Board.


a) Any statement deemed to be publicly critical of the officials (on or off the ice)

b) Divulging confidential information that may include, but is not limited to the following:

·   Player injuries

·   Player movement

·   Game strategies

·   Any other matter of a sensitive or personal nature to an individual athlete, volunteer, parent

c) Negative or derogatory comments about any of the opposing teams.

d) Any form of bullying, harassment or threats against players or officials.

e) Photographs, videos or comments  that illustrate negative influences or criminal behavior including but not limited to:

·   Drug use

·   Alcohol abuse

·   Public intoxication

·   Hazing

·   Sexual exploitation, etc.

g) Inappropriate, derogatory, racist, or sexist comments of any kind.

h) Online activity that is meant to alarm other individuals, players, teams or to misrepresent fact or truth.


Discipline to Social Media Violations


If any of the identified social media violations as listed above have been found, please forward the concern in writing to your local convenor. The issue will be presented to the SCPGH Board for review and the appropriate disciplinary action of choice (dependant on the violation type) will be given.






Printed from on Tuesday, October 27, 2020 at 4:51 PM